AI front office for car dealerships

Your next booked appointment should not depend on who picked up the phone.

Clearline answers every call, follows up every lead, and books sales and service appointments 24/7, so missed calls and stale follow-up stop turning into lost revenue.

Hear Luna in Action
Built for dealership teams handling thousands of customer interactions.
Honda logo
Toyota logo
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Mercedes-Benz logo
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Ford logo
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The Problem

Your BDC can't keep up. Revenue is slipping daily.

The average dealership handles hundreds of inbound calls a week. Your BDC team is good, but they are still human. Calls hit during lunch, after close, and Saturday rushes. Old leads fall behind. Service customers wait. And the next dealership is one call away.

Busy BDC call center floor

23%

of calls go unanswered

23% of inbound calls go completely unanswered

85% of missed callers never call back. They go to a competitor

BDC staff turnover is 30-50% annually, costing $10K+ per rep to replace

Most web leads never get a follow-up call beyond the first 2 attempts

A single month of missed service bookings can cost $40,000-$80,000 in revenue

The Solution

Luna never misses. Not one call. Not one lead.

Clearline gives your dealership always-on coverage for calls, lead follow-up, and appointment booking. Luna speaks naturally, understands dealership context, and brings in your team when judgment or relationship context is needed.

100%Calls answered
34%Dead lead conversion
48hrsTo go live
$60K+Avg month-1 ROI

Answers every call in under 1.2 seconds, 24/7/365

Qualifies sales vs. service intent immediately

Books appointments directly into your team's calendar

Revives aged leads with automated SMS, email, and voice cadences

Syncs all transcripts, recordings, and outcomes to your CRM

Transfers to humans instantly when judgment is needed

Platform

Your entire dealership growth on autopilot

Luna doesn't take breaks, doesn't drop leads, and doesn't get overwhelmed during a Saturday afternoon rush.

Luna answers quickly, identifies sales, service, parts, or finance intent, books the next step, and routes the conversation when a person is needed. 23% of dealership calls go unanswered and 85% of callers won't try again. Clearline answers sales and service calls 24/7, qualifies intent, and books before they call the next store.

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Most dealerships abandon leads after 2-3 attempts. Luna never gives up. She executes a precise multi-touch outbound cadence across SMS, email, and outbound voice calls, timed perfectly over days and weeks, until the lead either converts or explicitly opts out. Clearline's revival engine works on aged sales leads, un-contacted web form submissions, lease maturity lists, and lapsed service customers. On average, dealerships see a 34% conversion rate on leads that were otherwise considered lost.

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Inventory, trade, finance, and service questions get answered instantly in chat. When a visitor is ready, Clearline moves them straight into a test drive or service booking. Luna reads your live calendar and books appointments directly, no double-bookings, no manual entry. She handles both sales test drives and service appointments, matching availability across advisors and technicians.

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Outbound

Leads don't die. They get abandoned.

Most dealerships give up on leads after the first week. But buyers take 30-90 days to decide. Clearline's outbound engine keeps your entire pipeline engaged across the full buying journey, so leads that would have been marked dead end up on your lot.

ClearlineEngages every lead from minute one through day 90+. SMS, email, and voice cadences run automatically with no drop-off.
Sales rep (manual)Strong first 48 hours, then follow-up tapers off as new leads come in and reps shift focus.
Outsourced BDC2-3 call attempts in the first week, then the lead is marked dead. No long-term nurture.
Day 1Day 30Day 60Day 90
94%Still engaged at day 90
18%Still engaged at day 90
6%Still engaged at day 90

Your pipeline doesn't need more leads. It needs the ones you already have to stay warm until they're ready to buy.

Hear Luna handle the call

Inbound

Test drive booking

Scheduled a test drive for a new sedan after qualifying the caller and confirming availability.

0:00 / 0:00
Inbound

Service appointment

Booked an oil change and tire rotation, confirmed the vehicle year and model, and sent a reminder.

0:00 / 0:00
Outbound

Lease renewal

Reached out to a customer whose lease is expiring next month and scheduled a time to discuss options.

0:00 / 0:00
Integrations

Works with the tools you already use

Clearline plugs directly into your existing CRM and DMS. No rip-and-replace, no IT project. Live in 48 hours.

Tekion
Tekion
PBS
PBS
CDK
CDK
DealerSocket
DealerSocket
Reynolds and Reynolds
Reynolds and Reynolds
How It Works

Deployed in 48 hours. Results on day one.

No IT involvement required. Our team handles the entire setup.

1

Connect your systems

We integrate Clearline with your existing phone system, DMS, and CRM. No hardware changes. No IT headaches. We do it all.

2

Tune Luna to your brand

Our team trains Luna on your inventory, your team's names, your service menu, and your dealership's specific handling preferences.

3

Go live and watch

Luna goes live. Every call answered. Every lead worked. You watch appointments pile up in your real-time dashboard.

4

Optimize and scale

Our team reviews call recordings weekly, tunes scripts, and expands Luna's coverage based on your team's feedback.

Outcomes

The first month should show up in revenue

Average first-month impact per dealership

$60K+

Revenue recovered
in first month

240%

More leads
engaged

4+

Tools
consolidated

Results

Before vs. after Clearline

A real-world comparison at a 150-car/month volume dealership.

Before Clearline
Calls answered~77% (peak hours worse)
Lead follow-up attempts2-3 per lead
Dead lead revivalAlmost none
After-hours coverageVoicemail only
Appointment show rate~52%
BDC staff cost/month$12,000-$18,000
Monthly missed revenue$40,000-$80,000 est.
After Clearline
Calls answered99.8% — always
Lead follow-up attemptsUp to 15 touches over 60 days
Dead lead revival34% conversion on aged leads
After-hours coverageFull AI coverage 24/7
Appointment show rate~72% (+38%)
BDC staff cost/monthReduced — Luna handles volume
Revenue recovered (Mo. 1)$60,000+ recovered (Mo. 1)
Testimonials

What dealerships say after going live

We were losing around 400 calls a month to voicemail. In Clearline's first 30 days, we recovered $78K in service and sales revenue just from calls we used to miss.
General Manager
General ManagerMulti-rooftop Honda dealer
Our show rate on outbound appointments went from 38% to 64% in the first month. Clearline follows up faster and more consistently than any BDC rep we've ever had.
Dealer Principal
Dealer PrincipalSingle-point Toyota store
We lost two senior advisors last quarter and not a single follow-up was missed. Clearline kept the entire pipeline moving so nothing fell through the cracks.
Operations Director
Operations Director3-store Chevrolet group
FAQs

Questions dealers ask before going live

Clearline

Ready to turn more leads into appointments?

Start for free. No long-term contract. See Clearline working in your dealership before you commit.

Trusted by 100+ dealerships across North America.

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