Web chat
Turn website visitors into appointments.
Clearline answers inventory, trade, finance, and service questions on your site in real time, at 2 PM or 11 PM, and books the test drive or service visit when the shopper is ready.
Built for dealerships across major automotive brands
How it works
Your best salesperson is on your website.
Most visitors leave your site without a word. Clearline meets them with real answers about your cars and turns the ready ones into appointments.
Ready to buy
Book directly from chat.
When a visitor is ready, Clearline moves the conversation to scheduling. Test drives, service visits, and finance consultations get booked without a handoff.
Left mid-conversation
Recover drop-offs automatically.
When a visitor leaves a chat before booking, Clearline follows up by text to pick the conversation back up and capture the lead.
Needs a person
Escalate to your team when it matters.
Complex questions go to the right person instantly with the full chat history, so the customer never repeats themselves.
Proof
More appointments. Less chasing.
See who Clearline contacted, what happened, and what it booked.
100%
Calls answered
No missed calls during busy periods or after hours.
1.2s
Average answer time
Customers reach an answer in seconds.
34%
Dead leads converted
Leads stores had already written off.
$60K+
Avg month-one ROI
Recovered sales and service revenue.
“Clearline has been helping with inbound call handling and generated 24+ appointments from our service outbounds weekly.”
“Clearline is our competitive edge against other dealers. It automatically tells my sales team when to follow up and drafts it, ready to go for them.”
FAQ
Questions about web chat.
Does the chat know what's on my lot?
Yes. Clearline is connected to your inventory, so it answers questions about specific vehicles, trims, and availability with current information.
Can a visitor book without talking to anyone?
Yes. When a visitor is ready, the chat moves straight into scheduling and books against your real availability.
When does a chat go to a salesperson?
Whenever your rules say so, for example a finance question or a customer who asks for someone. The salesperson gets the full chat history, so nobody starts over.
What if a visitor closes the chat halfway through?
If they have shared a number, Clearline follows up by text to pick the conversation back up and finish the booking.